RETURNS AND RETRACTION
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The customer has 14 days to review the return request. After this date no request for return, exchange or refund will be accepted.
The Monsieurbutterfly.fr After Sales Service undertakes to examine any request for return.
In all cases, to benefit from a possible return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
Please contact the after-sales service to review your request before any return, contact@monsieurbutterfly.fr
Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also inform you of our decision to approve or reject your claim.
If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 30 days.
Exchanges
We will replace an item only if it is defective or damaged. If you wish to exchange it for the same item, send us an e-mail to contact@monsieurbutterfly.fr
Shipping
To return a product, you will have to send it by post to the address indicated by the after-sales service. It will be your responsibility to pay your own shipping costs to return your item. Shipping costs are not refundable.
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GENERAL CONDITIONS OF SALE AND USE
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OVERVIEW
This website is operated by Mr Butterfly. On this site, the terms "we", "us" and "our" refer to Monsieur Butterfly. Monsieur Butterfly provides this website, including all information, tools and services available to you, the user, subject to your acceptance of all terms, conditions, policies and notices set forth herein.
Our shop is hosted on Shopify Inc. They provide us with the e-commerce platform that enables us to sell our products and services to you.
>ARTICLE 1 - TERMS AND CONDITIONS OF USE OF OUR ONLINE STORE
By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your charge to use this website.
>ARTICLE 2 - GENERAL TERMS AND CONDITIONS
We reserve the right to deny access to the Services to any person at any time, for any reason whatsoever.
ARTICLE 3 - ACCURACY, COMPLETENESS AND PRACTICALITY OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or current. The content of this site is provided for information purposes only and should not be your sole source of information for making decisions without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.
ARTICLE 4 - CHANGES TO SERVICE AND PRICES
Prices of our products are subject to change without notice. They are quoted inclusive of all taxes.
We reserve the right to modify or discontinue the Service (and any part or content of the Service) at any time and without notice.
>ARTICLE 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online on our website. These products or services may be available in limited quantities and may only be subject to returns or exchanges in accordance with our Return Policy.
We have done our best to display as clearly as possible the colours and images of our products that appear on our shop. We cannot guarantee that the display of colors on your computer screen will be accurate.
We reserve the right, but are not obligated, to limit sales of our products or services to any person in any geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions and product prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any offer of service or product made on this site is void where prohibited by law.
We do not guarantee that the quality of any products, services, information, or other merchandise you have obtained or purchased will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.
The descriptions that they relate to the products or printing techniques: colour, photography, characteristics are indicative and may differ from the final product.
ARTICLE 6 - ACCURACY OF INVOICING AND ACCOUNT INFORMATION
We reserve the right to refuse any order that you place with us. We may, at our sole discretion, reduce or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting you at the e-mail and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers or distributors.
For more details, please see our Return Policy.
ARTICLE 7 - OPTIONAL TOOLS
We may provide you with access to third party tools over which we have no monitoring, control or influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranty, representation or condition of any kind and without any approval. We will have no legal liability arising out of or in connection with the use of these optional third party tools.
If you use the optional tools offered on the site, you do so at your own risk and discretion, and you should consult the terms and conditions under which such tools are offered by the relevant third party provider(s).
We may also offer new services and/or features on our site (including new tools and resources) in the future. These new features and services will also be subject to these Terms and Conditions of Sale and Use.
>ARTICLE 8 - THIRD PARTY LINKS
Certain content, products and services available through our Service may include materials from third parties.
Third party links on this site may redirect you to third party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of such sites, and we do not guarantee or assume any responsibility for any content, websites, products, services, or other items accessible on or from such third party sites.
We are not responsible for any harm or damage in connection with the purchase or use of goods, services, resources, content, or any other transaction conducted in connection with such third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding the products of these third parties should be directed to the same third parties.
>ARTICLE 10 - PERSONAL INFORMATION
The submission of your personal information on our store is governed by our Privacy Policy. <11 - ERRORS, INEXACTITUDES AND OMISSIONS
There may be occasional information on our site or in the Service that may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders, if any information on the Service or on any associated web site is inaccurate, at any time and without notice (including after you have placed your order).
We are under no obligation to update, modify or clarify any information on the Service or on any associated web site, including but not limited to pricing information, except as required by law. No fixed date of update or update in the Service or on any other associated website should be relied upon to conclude that information in the Service or on any other associated website has been changed or updated.
ARTICLE 12 - PROHIBITED USES
In addition to the prohibitions set forth in the Terms and Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to induce third parties to perform or participate in illegal acts; (c) to violate any regional or international, federal, provincial or state laws, rules or regulations; (d) to infringe or violate our or third parties' intellectual property rights; (e) to harass, abuse, insult, injure, defame, libel, slander, denigrate, intimidate or discriminate against anyone based on gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in a manner that impairs the functionality or operation of the Service or any related, independent, or Internet web site; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, search or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to violate or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.
We do not warrant or represent that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained through the use of the Service will be accurate or reliable.
These Terms and Conditions of Sale and Use shall be effective unless and until terminated by either of you. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
These General Terms and Conditions of Sale and Use, as well as any other separate agreement through which we provide Services to you, shall be governed by and construed in accordance with the laws in force in Paris, 75014, France.
You may review the most recent version of the General Terms and Conditions of Sale and Use at any time on this page.
ARTICLE 20 - CONTACT INFORMATION
Questions regarding the Terms and Conditions of Sale and Use should be sent to us at contact@misterbutterfly. en
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Presentation of the site.
Use of the site www.monsieurbutterfly.fr implies full and complete acceptance of the general conditions of use described below. These conditions of use are likely to be modified or supplemented at any time, users of the site www.monsieurbutterfly.fr are therefore invited to consult them regularly.
This site is normally accessible to users at any time. An interruption for technical maintenance can however be decided by wwww.monsieurbutterfly.fr, who will then endeavour to inform users in advance of the dates and times of the intervention.
The site www.monsieurbutterfly.fr is regularly updated by Charles de La Portbarré. In the same way, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to take note of them.
The site www.monsieurbutterfly.fr is intended to provide information concerning all of the company's activities.
Mr Butterfly endeavours to provide on the site www.monsieurbutterfly.fr information that is as accurate as possible. However, he cannot be held responsible for omissions, inaccuracies and shortcomings in the update, whether they are due to him or to the third party partners who provide him with this information.
All the information indicated on the site www.monsieurbutterfly.fr are given for information only, and are likely to change. Furthermore, the information on the site www.monsieurbutterfly.fr is not exhaustive. It is given subject to modifications that have been made since it was put online.
The site uses JavaScript technology.
The website cannot be held responsible for material damage related to the use of the site. Furthermore, the user of the site undertakes to access the site using recent equipment, free of viruses and with a latest-generation browser that has been updated.
Mr Butterfly is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular texts, images, graphics, logo, icons, sounds, software.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of Mr Butterfly.
Any unauthorized use of the site or of one of the elements it contains will be considered as an infringement and will be prosecuted in accordance with the provisions of articles L.335-2. and following of the Intellectual Property Code.
Mr Butterfly cannot be held liable for direct and indirect damage caused to the user's equipment when accessing the site wwww.m Mr Butterfly. fr, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.
Mr Butterfly cannot also be held liable for indirect damages (such as for example loss of business or loss of opportunity) resulting from the use of the site www. monsieurbutterfly.fr.
Interactive spaces (possibility to ask questions in the contact area) are available to users. wwww.monsieurbutterfly. fr reserves the right to delete, without prior notice, any content deposited in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, Mr Butterfly also reserves the right to call into question the civil and/or criminal liability of the user, in particular in the event of a message of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photograph...).
In France, personal data is notably protected by law n° 78-87 of 6 January 1978, law n° 2004-801 of 6 August 2004, article L. 226-13 of the Penal Code and the European Directive of 24 October 1995.
When using the site www.monsieurbutterfly.fr, the following may be collected: the URL of the links through which the user accessed the site www. monsieurbutterfly.fr, the user's access provider, the user's Internet Protocol (IP) address.
In any case >Monsieur Butterfly only collects personal information relating to the user for the need of certain services offered by the site www.monsieurbutterfly.fr. The user provides this information with full knowledge of the facts, in particular when he enters it himself. It is then specified to the user of the site www.monsieurbutterfly.fr the obligation or not to provide this information.
In accordance with the provisions of articles 38 and following of law 78-17 of 6 January 1978 relating to data processing, files and freedoms, any user has the right to access, rectify and oppose personal data concerning him/her, by making a written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the reply should be sent.
No personal information of the user of the site www.monsieurbutterfly.fr is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of Mr Butterfly and his rights would allow the transmission of the said information to the possible purchaser who would in turn be bound by the same obligation of conservation and modification of the data towards the user of the site www.monsieurbutterfly.fr.
The databases are protected by the provisions of the law of 1 July 1998 transposing the directive 96/9 of 11 March 1996 on the legal protection of databases.
The site www.monsieurbutterfly.fr contains a certain number of hypertext links to other sites, set up with the authorisation of Mr Butterfly. However, Mr Butterfly is not able to verify the content of the sites thus visited, and consequently will not assume any responsibility for this fact.
Browsing on the site www.monsieurbutterfly.fr is likely to cause the installation of cookie(s) on the user's computer. A cookie is a small file, which does not allow identification of the user, but which records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent navigation on the site, and is also intended to allow various measures of frequentation.
Refusal to install a cookie may result in the impossibility of accessing certain services. The user can however configure his computer in the following way, to refuse the installation of cookies :
Under Internet Explorer: tool tab (pictogram in the form of a cog in the top right-hand corner) / internet options. Click on Privacy and choose Block all cookies. Validate on Ok.
Under Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Retention Rules to: use custom settings for history. Finally uncheck it to disable cookies.
Sub Safari: Click on the menu icon (symbolized by a cog) at the top right of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on Content Settings. In the "Cookies" section, you can block cookies.
Under Chrome: Click on the menu icon (symbolized by three horizontal lines) in the top right-hand corner of the browser. Select Settings. Click on Show Advanced Settings. In the "Privacy" section, click on Preferences. In the "Privacy" tab, you can block cookies.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Any dispute relating to the use of the site www.monsieurbutterfly.fr is subject to French law. It is made exclusive attribution of jurisdiction to the competent courts of Paris.
Law n° 78-17 of 6 January 1978, notably modified by Law n° 2004-801 of 6 August 2004 relating to information technology, files and freedoms.
Law n° 2004-575 of 21 June 2004 for confidence in the digital economy.
User: Internet user connecting, using the aforementioned site.
Personal information: "information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to which it applies" (article 4 of law n° 78-17 of 6 January 1978). -----
DECLARATION OF CONFIDENTIALITY
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ARTICLE 1 - PERSONAL INFORMATION COLLECTED
E-mail marketing (if applicable): With your permission, we may send you e-mails about our store, new products and other updates.
>ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to us collecting your information and using it only for that purpose.
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 - SHOPIFY
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.
Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted. All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.
>COOKIES Here is a list of cookies we use. We have listed them here so that you can choose whether or not to allow them.
_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on the location of the visitor) the following day. Calculates the number of visits to a shop per unique customer.
cart, unique identifier, persists for 2 weeks, stores shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, undefined if the shop has a password, it is used to find out if the current visitor has access.
ARTICLE 6 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
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